Floor plan not received
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J
JOEL RENGER
Hello, we ordered yesterday the floor plan in french for the following virtual tour and we did not received it. Can you send us the floor plan please? Thank you
Link of the virtual tour: https://my.matterport.com/show/?m=4A8sX5MEjtf
Home3ds Admin
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Home3ds Admin
Hi Joel,
Can you turn on the ruler in model link https://my.matterport.com/show/?m=4A8sX5MEjtf, then we can process the order.
Best,
Home3ds team
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JOEL RENGER
Home3ds Admin the answer is not clear this customer do not want the ruler in the virtual tour so we always desactivate this option and we always order the floor plan with it. So can you send us the floor plan ordered the last 3 days please?
Home3ds Admin
JOEL RENGER: ok we are processing the floor plan, we will deliver it in a few hours
Home3ds Admin